Top 14 Web Development Agencies in Ottawa, Canada (2025)

What if I said your “pretty good” website is silently losing you sales?

Most business owners think a clean, nice-looking website is all they need. But that’s not true. The real deal? Your website can either support your business growth or subtly hinder it. The key factor often lies in the team that created it.

We spent months looking at real agencies, real numbers, and real client stories—including what we learned while working closely with brands at Bluelinks Agency. What we found changes the way you think about what makes a great web agency.

So if you think all web agencies are the same, this list will show you they’re not.

What is web development?

Web development involves creating and maintaining websites. It covers everything—from how the website looks to how it works behind the scenes.

Example:
Think of an online shop where people can look at products, add things to their cart, and pay with a credit card. Creating that website is web development.

Here is the Updated List of The Top 14 Web Development Companies in Ottawa, Canada (2025)

1. Bluelinks Agency
2. WebSuitable
3. Mediaforce Digital Marketing Agency
4. Clickwave
5. Digia
6. Arch Web Design
7. 1dea Design + Media Inc.
8. Atomic Motion
9. Azuro Digital
10. WP Expert
11. Baytek
12. Akendi
13. Cinnamon Toast
14. Diraya Inc

Top Full-Service Web Development & Digital Strategy Agencies Ottawa, Canada

1. Bluelinks Agency

Website: https://www.bluelinks.agency

Bluelinks Agency is a rapidly growing digital marketing and online reputation management firm. It was co-founded by Fakhir Ali and Rafhan Shaukat to assist businesses in enhancing their online visibility and credibility. The team focuses on delivering real results using smart SEO, clean websites, and effective content strategies. Bluelinks Agency has become a trusted name for startups and growing companies across Canada, the UAE, the UK, and the US.

Office Location

• Lahore, Pakistan: 321/3, Century Tower, Kalma Chowk Flyover, Block E2, Gulberg III
• Abu Dhabi, UAE: M5, Street No 20, Musaffah
• Austin, Texas, USA: 5900 Balcones Drive #13039
• London, UK: 193 Great Portland Street
• Canada (Clients & ORM Support): Serving Winnipeg and other cities with localized campaigns

Company History

Bluelinks Agency was established in 2023 with the goal of helping small to mid-sized businesses manage their reputation and expand online. In a short time, they’ve become known for honest advice, measurable SEO success, and friendly service.

Team Strength

The team consists of 15–25 members, including SEO experts, developers, PR consultants, designers, and content writers.

Portfolio Size

More than 70 completed projects
Experience across multiple industries including healthcare, real estate, education, and e-commerce

Key Services of Bluelinks Agency

• SEO (Search Engine Optimization)
• Online Reputation Management (ORM)
• Social Media Marketing (SMM)
• Pay-Per-Click (PPC) Advertising
• PR (Press Release)
• Website Design & Development
• Branding
• Logo Designing
• Content Marketing
• Email Marketing
• YouTube SEO
• Ecommerce Store Management

Industries They Serve

• Automotive Services
• Education
• E-commerce
• Healthcare
• Law Firms
• Legal Services
• Local Businesses
• Professional Services
• Real Estate
• Startups

Flexibility in Services

• Custom pricing plans for startups and companies
• Monthly retainers and one-time projects
• Scalable services to grow with the client’s business

Awards & Recognitions

• Featured in leading PR and startup blogs
• Recognized as one of South Asia’s leading emerging digital agencies in 2024.

Case Studies / Success Results

• Eliminated 3 negative search results for a CEO in less than 3 weeks.
• Boosted a Canadian dental clinic’s traffic by 300%
• Ranked a real estate company on Google Page 1 within 2 months

Client Insights

• Client Rating: 4.9/5
• Client Retention Rate: 92%
• Review Highlight: “They provided us with more than we expected — quick, focused, and always accessible.”

Pros & Cons of Choosing Bluelinks Agency to Manage Your Business Reputation

2. WebSuitable

Website: https://www.websuitable.com

WebSuitable is a digital marketing agency based in Ottawa that helps businesses grow online. They build smart websites, run advertising campaigns, and apply SEO strategies to bring in more leads. Founded in 2014, they focus on honest service and clear results. They help clients across many industries in Canada and make digital marketing simple and effective.

Office Location

• Ottawa, Ontario: 505 Industrial Avenue, Ottawa, ON K1G 0Z1
• Remote service across Canada with virtual meetings available

Company History

WebSuitable began in 2014 and grew steadily to a small-to-medium team in Ottawa while serving clients nationwide. They earned trust and awards for helping businesses get found online.

Team Strength

11–50 team members with specialists in web design, SEO, content, paid ads, and social media

Portfolio Size

Worked on numerous website builds, SEO campaigns, and marketing projects for businesses in retail, health, software, nonprofit, and hospitality sectors. They have 21+ verified client reviews.

Key Services of WebSuitable

• Web Design & Development
• Search Engine Optimization (SEO)
• PPC & Paid Advertising
• Social Media Marketing
• Content Writing & Strategy
• Email Marketing
• Branding & Positioning
• Website Maintenance & Hosting

Industries They Serve

• Retail & Consumer Goods
• Hospitality, Travel & Events
• Health & Medical
• IT & Software
• Non-Profit & Religious Organizations
• Professional Services
• Local Small Businesses

Flexibility in Services

• Custom plans built around client needs
• Projects, monthly retainers, and maintenance options
• Strategy and execution in one place

Awards & Recognitions

• Named top SEO agency in Ottawa & Toronto (2022)
• Consistently rated 5.0 stars on UpCity

Case Studies / Success Results

• Helped multiple clients increase leads and organic sales through targeted SEO and PPC campaigns
• Delivered clear results in traffic and conversions with growth-focused strategy (per verified reviews)

Client Insights

• Client Rating: 5.0 / 5 based on 21 verified reviews
• Client Retention Rate: ~97% repeat clients
• Client Review Quote: “WebSuitable team is extremely efficient in delivering consistent value… very transparent and prompt in communication.”

Pros & Cons of Choosing WebSuitable to Manage Your Business Reputation

3. Mediaforce Digital Marketing Agency

Website: https://www.mediaforce.ca

Mediaforce is a full-service digital marketing agency founded in 1996. With offices in Ottawa, Toronto, Vancouver, and New York, they help businesses grow online with web design, SEO, ads, and automation. They are one of Canada’s most experienced agencies, trusted by clients for measurable results that improve leads and revenue.

Office Location

• Ottawa, Ontario: 150 Elgin Street, Floor 10, Ottawa, ON K2P 1L4
• Additional offices: Toronto, Vancouver, and New York

Company History

Founded in 1996 by Joe Bongiorno, Mediaforce has served clients for nearly 30 years. They stand out for combining marketing, design, paid media, and automation into one solution for businesses in Canada and the U.S.

Team Strength

Under 49 employees, including specialists in SEO, PPC, web design, social media, and account management

Portfolio Size

Completed dozens of web, SEO, and marketing campaigns across sectors including health, construction, retail, legal, and hospitality

Key Services of Mediaforce Digital Marketing Agency

• Website design & conversion rate optimization (CRO)
• SEO (Search Engine Optimization) for Google and AI
• Google Ads and PPC management
• Social media marketing (Facebook, LinkedIn, TikTok, YouTube)
• Email marketing & content creation
• AI-powered marketing automation & website security services

Industries They Serve

• Small businesses (<$10M revenue)
• E-commerce and retail
• Construction, healthcare, professional services, law, automotive, franchising

Flexibility in Services

• Custom strategy and execution plans tailored to business size
• Charge by project or via monthly retainers
• Offers both one-off designs and ongoing marketing support

Awards & Recognitions

• Named top SEO and web design agency in Canada, including Ottawa and British Columbia regions
• Google Partner certification and multiple industry awards

Case Studies / Success Results

• Helped a home renovation company generate 5-10 leads weekly with combined SEO and PPC efforts
• Delivered improved web presence, brand, and lead volume for NYCO Renovations client (growth from no site to regular leads)

Client Insights

• Client Rating: Overall ~4.9/5 from 28 reviews; timeliness 4.8; value 5.0
• Client Retention Rate: High repeat clients; many long-term relationships over years
• Client Review Quotes: “We are pleased with their work… flexible and professional.” – VP Marketing & Sales, NYCO Renovations
  “One of the top digital marketing firms—highly recommended.” – Peak Sales Recruiting

Pros & Cons of Choosing Mediaforce Digital Marketing Agency to Manage Your Business Reputation

4. Clickwave

Website: https://clickwave.ca

Clickwave is a small Ottawa agency established in 2017. They focus on pay-per-click (PPC) advertising and smart, user-friendly website design. Their goal is to deliver fast, personal service and help local clients in real estate, retail, and e-commerce grow their online presence.

Office Location

Ottawa, Ontario, Canada – team of around 5 serving local businesses

Company History

Founded in 2017, Clickwave quickly built a reputation for helping small and medium businesses with PPC and web development. Despite their compact size, they deliver big results in short time frames.

Team Strength

2–9 employees, including web designers, PPC specialists, and account managers

Portfolio Size

Several completed projects listed in real estate, retail, and consumer goods industries. Reviews highlight local clients and focused campaigns

Key Services of Clickwave

• PPC (Pay-Per-Click) advertising
• Website design & branding
• Local SEO support and strategy
• Campaign setup and conversion tracking

Industries They Serve

• Real Estate
• E-commerce & Retail
• Local Small Businesses (e.g., services, shops)

Flexibility in Services

• Projects starting at CAD 1,000
• Hourly rates between CAD 100–149
• Custom plans, focused campaigns, and one-time builds available

Awards & Recognitions

• Consistently rated 4.9/5 by clients in Ottawa
• High scores in timeliness (4.8), service (5.0), and value (5.0)

Case Studies / Success Results

• Delivered improved campaign ROI and lead flow for a local real estate business
• Clients report noticeable gains in website lead conversions and PPC performance

Client Insights

• Client Rating: ~4.9 / 5 from multiple verified sources
• Client Retention Rate: Strong repeat business in local Ottawa market (exact figure not public)
• Client Review Quotes: “We help businesses grow through pay-per-click advertising and intelligent website design.” — company motto

Pros & Cons of Choosing Clickwave to Manage Your Business Reputation

Best Custom Website Design & UX-Focused Agencies Ottawa, Canada

5. Digia

Website: digia.co

Digia is a mid-size web development and software company founded in 2016. With offices in Toronto, Montréal, Québec, and Kyiv, Digia delivers custom websites, full-stack apps, and user-friendly interfaces to clients in Ottawa and beyond. They earn praise for quality, flexibility, and staying within budgets.

Office Location

• Canada (Toronto, Montréal, Québec), plus Kyiv, Ukraine
• Serves Ottawa-area clients remotely and on-site

Company History

Founded in 2016, Digia has built a reputation for custom web and software solutions tailored to businesses in healthcare, finance, and tech industries. They focus on long-term client relationships and quality outcomes.

Team Strength

50–249 team members across North America and Europe

Portfolio Size

At least 13 documented projects; clients report success across healthcare, e-commerce, education, and media sectors

Key Services of Digia

• Custom Web & Software Development
• Full‑Stack Web Applications
• UX/UI Design & Research
• E‑commerce Platforms
• Agile Product Strategy & Testing

Industries They Serve

• Healthcare & Medical
• Finance & Banking
• E‑commerce & Retail
• Education & Media
• Industrial & Tech Startups

Flexibility in Services

• Minimum project size under CAD 5,000
• Pricing from CAD 25–49/hr
• Offers project-based or retainer options; scalable teams

Awards & Recognitions

• Featured with high client ratings on Clutch and The Manifest
• Most recent average score: 4.9/5 for quality, service, timeliness, and value

Case Studies / Success Results

• Multiple clients praised Digia for delivering on time, within budget, and with strong communication.
• Clients highlighted flexible project handling and professional delivery.

Client Insights

• Client Rating: ~4.9 / 5 (based on 10 verified reviews on Clutch)
• Client Retention Rate: High—many repeat clients reported via review platforms (exact rate not disclosed)
• Review Highlights: “Very communicative, professional, and easy to work with”
  “Delivered high quality work on schedule and within our budget”

Pros & Cons of Choosing Digia to Manage Your Business Reputation

6. Arch Web Design

Website: https://www.archcowebdesign.com

Arch Web Design is a Webflow-focused agency based in Ottawa, founded in 2016. They specialize in building high-conversion websites for SaaS and mission-driven companies. Arch promises to double your main website conversion rate within 90 days or refund your money. Many clients praise them for boosting traffic and sales.

Office Location

Ottawa, Ontario, Canada. Official Webflow Partner serving clients locally and globally.

Company History

Arch began in 2016 with the goal to help software firms grow with user-first websites. Over the years, they earned a strong reputation for driving real results.

Team Strength

10–49 employees including designers, Webflow specialists, and strategists.

Portfolio Size

Built over 200 Webflow websites and served 300+ happy clients, many in SaaS and tech.

Key Services of Arch Web Design

• Webflow website design & development
• Conversion rate optimization (CRO)
• SEO audits and search optimization
• UX/UI design & interface strategy
• Accessibility checks, platform migrations, analytics setup

Industries They Serve

• SaaS & Tech startups
• FinTech, Healthcare, EdTech
• Mission-led and non-profit organizations

Flexibility in Services

• Converts Figma designs to Webflow
• Offers custom packages with a 2X conversion guarantee
• Scalable work from start-ups to enterprise campaigns

Awards & Recognitions

• Official Webflow Certified Partner
• Featured among top rated Webflow agencies worldwide

Case Studies / Success Results

• Helped Hugo double sales and website traffic within months
• Increased leads by 85% for Glass Media
• Clients report significant conversion improvements and traffic growth

Client Insights

• Client Rating: ~4.9–5.0 / 5 from 25+ reviews
• Client Retention Rate: Many repeat clients in SaaS sector
• Review Quotes: “The Arch team was a delight… supremely talented, extremely professional.”
  “We help SaaS companies build high-converting websites … doubled sales.”

Pros & Cons of Choosing Arch Web Design to Manage Your Business Reputation

7. 1dea Design + Media Inc.

Website: https://1dea.ca

1dea Design + Media Inc. has been designing websites and building brands since 2013. Based in Ottawa with offices also in Kingston and Toronto, they help local businesses stand out online using design-first approaches and smart brand planning.

Office Location

• Ottawa, Ontario: 2081 Merivale Rd Unit 900, Nepean, ON K2G 1G9
• Additional offices: Kingston and Toronto

Company History

Founded in 2013, 1dea started in Kingston and expanded to Ottawa and Toronto. They focus on helping organizations grow with strategy, design, and branding-guided websites.

Team Strength

10–49 team members working across three cities, including web designers, brand strategists, and WordPress developers.

Portfolio Size

Hundreds of branding, web design, and graphic design projects across sectors like education, charity, and retail. Verified by BBB and UpCity listings.

Key Services of 1dea Design + Media Inc.

• Website Design & Development
• Branding & Identity Design
• Graphic & UX Design
• Content Strategy
• WordPress Support & Maintenance

Industries They Serve

• Non-Profit & Educational Organizations
• Small Local Businesses
• Real Estate, Retail, and Service Sectors
• Professional & Community Organizations

Flexibility in Services

• Project-based work starting at approx. CAD 5,000
• Flexible packages: pay-as-you-go, monthly service, or full design projects
• Strategy-first approach tailored to each client

Awards & Recognitions

• Local recognition in Ottawa and Kingston communities
• Not listed on major national award platforms, but trusted by many local clients

Case Studies / Success Results

• Clients praised 1dea for helping improve their brand recognition and user engagement.
• Many return customers, though detailed case data is not publicly posted.

Client Insights

• Client Rating: No public aggregated score yet
• Client Retention Rate: High repeat clients in local area
• Client Review Summary: Consistently noted for friendly service, strong communication, and strategy-led design.

Pros & Cons of Choosing 1dea Design + Media Inc. to Manage Your Business Reputation

8. Atomic Motion

Website: https://www.atomicmotion.com

Atomic Motion is an Ottawa-based agency founded in 1999. They build websites, apps, and marketing tools for big clients in North America. Known for strong design and real results, they serve sectors like government, real estate, and software.

Office Location

Ottawa, Ontario: 111 York Street, Ottawa, ON K1N 5T4. Also offices in Toronto and Plovdiv, Bulgaria.

Company History

Since 1999, Atomic Motion has created and managed large digital projects across North America. They have 20+ years of experience working with well-known brands.

Team Strength

Under 49 team members, including designers, developers, and marketing professionals.

Portfolio Size

They have completed hundreds of projects for clients like Canadian Blood Services, Claridge Homes, and the UN.

Key Services of Atomic Motion

• Web & App Design
• Software Development & CMS
• UX and Creative Design
• SEO & Digital Marketing
• Social Media Strategy
• E-commerce & Content Management

Industries They Serve

• Government & Public Sector
• Real Estate & Property
• Health & Medical Services
• Corporate & Technology
• Membership Organizations (e.g., non-profits)

Flexibility in Services

• Supports one-time web projects or ongoing marketing campaigns
• Handles design, development, strategy, and hosting
• Prices start around USD $100–149/hr, project scope ranges widely

Awards & Recognitions

• DesignRush lists them as an award-winning agency rated 4.8 average from 136 verified reviews
• Recognized for creative, digital, and interface design excellence

Case Studies / Success Results

• A real estate investment client lowered print and Google Ads spending by over $300K annually
• Atomic Motion saved them nearly 90% in advertising costs while boosting visibility and traffic Client feedback: “It’s been such a pleasure to do business with Atomic Motion, and the results speak for themselves.”

Client Insights

• Client Rating: 5.0/5 (Clutch) and 4.0/5 (G2, based on a single review)
• Client Retention Rate: Many clients retained for long-term projects; specific rate not public
• Review Highlight: “Their responsiveness and understanding helped deliver exactly what we needed.”

Pros & Cons of Choosing Atomic Motion to Manage Your Business Reputation

Top WordPress Development Experts Ottawa, Canada

9. Azuro Digital

Website: https://azurodigital.com

Azuro Digital is an award-winning agency based in Ottawa, founded in 2018. They design fast, attractive WordPress sites that help businesses rank well in Google and turn visitors into customers. Clients praise their clear communication, reliability, and high-quality custom work.

Office Location

Ottawa, Ontario, Canada – offices at 150 Elgin Street, also serving clients across Toronto, Calgary, New York, and more.

Company History

Azuro began in 2018 and quickly became known for its WordPress expertise and strong SEO results. They are often featured in award lists like Clutch and DesignRush.

Team Strength

Between 2 and 9 employees focused entirely on web design, development, and SEO.

Portfolio Size

Over 100 five-star reviews and 130+ sites launched. The team has completed 10+ projects featured on DesignRush and Clutch.

Key Services of Azuro Digital

• WordPress Website Design & Development
• SEO & On‑Page Optimization
• Branding and Logo Support
• Content Writing & Strategy
• Web Hosting & Maintenance

Industries They Serve

• Legal & Financial Services
• Healthcare & Wellness
• Education & Non-Profit
• Retail & E-commerce
• IT & Professional Services
• Real Estate

Flexibility in Services

• Projects start at around CAD 1,000
• Hourly rates between CAD 100–149/hr
• Small, focused team able to adapt to client needs with strategy-first delivery.

Awards & Recognitions

• Rated 4.9/5 based on 85+ reviews on Clutch and DesignRush
• Featured by DesignRush, WebAwards, CSS Design Awards, Web Excellence Awards.

Case Studies / Success Results

• Clients reported increased conversion rates—some by 60% after redesign
• Many clients saw consistent #1 ranking on Google for keywords within weeks.

Client Insights

• Client Rating: 4.9 / 5 based on 85 reviews on Clutch and related platforms.
• Client Retention Rate: High repeat business noted—exact rate not public.
• Review Quotes: “Extremely attentive to detail, very responsive… I would highly recommend Azuro Digital.” — Conduct Law designer
  “Outstanding service by a spectacular team; they go the extra mile!” — James Crispo (GoodFirms)

Pros & Cons of Choosing Azuro Digital to Manage Your Business Reputation

10. WP Expert

Website: https://wpexpert.ca

WP Expert is a WordPress-focused agency based in Ottawa, founded in 2013. They build smart, fast websites designed to rank well in Google and turn visitors into customers. Clients value their clear communication, fast support, and complete services that cover design, SEO, hosting, and maintenance—all under one roof.

Office Location

Ottawa, Ontario – 123 Slater Street, Suite 600, Ottawa, ON K1P 5H2

Company History

Started in 2013 by Frederic Sune, WP Expert grew from a solo freelancer to a team that handles everything from design to long-term website support. Their focus has always been on making life easier for clients.

Team Strength

2–9 staff including developers, designers, and support experts specializing in WordPress

Portfolio Size

They have completed projects for over 200 clients and collected more than 90 five-star reviews from Google, Trustpilot, UpCity, and Clutch.

Key Services of WP Expert

• WordPress Web Design & Development
• Website Maintenance & Care Plans
• One-Time Fix & Technical Support
• Accessibility Support & Compliance Plan
• SEO and Google Business Optimization
• Logo Design & Branding
• FormGuard for lead capture

Industries They Serve

• Local Small Businesses
• Non‑profits & Associations
• Health & Wellness Clinics
• Professional Service Firms
• E-commerce & Retail Stores

Flexibility in Services

• Min project size ~CAD 5,000
• Hourly rate CAD 100–149/hr
• Offers one-off fixes, monthly care plans, and full builds
• Client-focused, easy to understand, and transparent pricing

Awards & Recognitions

• Consistently rated 5.0/5 on Clutch and verified review sites
• Positive client feedback across multiple platforms

Case Studies / Success Results

• Completed a sponsorship conference website and learning management system that earned over 35,000 monthly views while saving the client $350K in costs
• Helped many businesses achieve faster loading websites and better Google visibility
• Clients report smoother workflows and fewer tech hassles thanks to support and form lead tools

Client Insights

• Client Rating: 5.0/5 on Clutch; ~4.1/5 on Trustpilot from 5 reviews
• Client Retention Rate: Strong long-term relationships—many clients return for ongoing support
• Review Highlights: “Efficient, responsive, easy to work with”
  “Highly knowledgeable and friendly… they fixed my site fast!”

Pros & Cons of Choosing WP Expert to Manage Your Business Reputation

11. Baytek

Website: https://baytek.ca

Baytek is a longstanding Ottawa-based agency offering web design, branding, and development services. With over 30 years in business, they help organizations across Canada and beyond build strong digital presence, from custom websites to membership platforms and brand identity.

Office Location

Ottawa, Ontario: 150 Elgin Street, Suite 1080, Ottawa, ON K2P 1L4

Company History

Founded in 1994 (or 1997 by some listings), Baytek has served hundreds of local and national clients, including governments, nonprofits, and enterprises. Their focus is on long-term relationships and quality solutions.

Team Strength

10–49 employees including designers, developers, strategists, and support staff—all based in Ottawa.

Portfolio Size

Completed hundreds of projects across industries like associations, engineering firms, nonprofits, and healthcare; verified through portfolios and case studies.

Key Services of Baytek

• Custom WordPress web design & development
• Branding & logo design
• Graphic design for print and digital
• UX/UI strategy and consultation
• Web maintenance & hosting plans
• Membership platforms and backend support

Industries They Serve

• Non-profit & Cultural Organizations
• Government & Associations
• Healthcare & Medical Groups
• Professional Services & Legal
• Corporate Enterprises & Educational Institutions

Flexibility in Services

• Project-based work typically above CAD 10,000
• Hourly rates around CAD 150–199/hr
• Offers long-term support via web and care plans for ongoing needs

Awards & Recognitions

• 5.0/5 quality and schedule score on Clutch, cost rated 4.0/5 from verified client review
• Noted for detailed branding and web solutions over 30+ years

Case Studies / Success Results

• Designed and built a membership site for a cultural organization with smooth user experience, ongoing maintenance, and strong client satisfaction. Client noted excellent reliability and responsiveness.

Client Insights

• Client Rating: 5.0/5 overall quality; schedule 5.0; cost 4.0/5
• Client Retention Rate: Strong repeat clients and multi-year relationships, though exact rate not public
• Client Review Quote: “Baytek’s strength is their responsiveness; that’s the main reason we’ve kept working with them.” — Executive Director, ICOMOS Canada

Pros & Cons of Choosing Baytek to Manage Your Business Reputation

Leading UX Research & Accessibility-Driven Web Firms Ottawa, Canada

12. Akendi

Website: https://www.akendi.com

Akendi is a user experience (UX) research and design agency founded in 2007. With offices in Ottawa, Toronto, New York, London, and Cambridge, they help organizations understand people and build digital tools that are easy to use. Clients trust Akendi for smart, research-backed design that truly improves user satisfaction.

Office Location

• Ottawa, Canada (150 Elgin Street)
• Others: Toronto, New York, London, Cambridge – serving global clients from these locations.

Company History

Started over 17 years ago, Akendi has completed more than 509 UX projects. Their work spans research, design, testing, and strategy for many major clients.

Team Strength

Between 10 and 49 UX researchers, designers, strategists, and service design professionals.

Portfolio Size

509+ completed UX design, research, and strategy projects across sectors like healthcare, finance, telecom, government, and real estate.

Key Services of Akendi

• UX & UI Design
• User Research & Testing
• Strategy & Journey Mapping
• Service Design & Innovation
• Team & UX Staff Augmentation (e.g., pods, leadership, coaching)

Industries They Serve

• Healthcare & Medical
• Finance, Banking & Insurance
• Government & Public Services
• Telecom & Utilities
• Education & Nonprofits
• Real Estate & Tech.STARTUPS

Flexibility in Services

• Fixed-price UX projects or ongoing staffing
• Staff augmentation and fractional leadership
• Training, workshops, or short-term research sprints available.

Awards & Recognitions

• Featured on Clutch with average review score ~4.8–4.9/5
• Known for top-rated service design and UX expertise globally

Case Studies / Success Results

• Helped HumanWare create a reading device for low-vision users via deep research and prototype testing
• Worked with clients like RBI, RBC, Ecobee, and Canadian Breast Cancer Foundation to improve usability and user engagement

Client Insights

• Client Rating: ~4.8–4.9 out of 5 (3 verified reviews on Clutch)
• Client Retention Rate: High repeat business, especially for multi-phase UX support
• Review Highlights: “Akendi’s approach blends UX strategy and design perfectly.”
  “Transparent project management and positive return on outcomes.”

Pros & Cons of Choosing Akendi to Manage Your Business Reputation

13. Cinnamon Toast

Website: https://cinnamontoast.ca

Cinnamon Toast is a full-service marketing and creative agency in Ottawa and Hamilton. Since about 2006, they’ve helped clients build brands, design websites, and run campaigns that get noticed. Their work combines bold visuals and strategy to make an impact.

Office Location

• Ottawa, Ontario: 1180 Rockingham Ave, Suite 200, Ottawa, ON K1H 8A7
• Hamilton: 213 Wilson Street East, Ancaster, ON L9G 2B8

Company History

Founded over 15 years ago, Cinnamon Toast began in Ottawa and expanded into Hamilton and the GTA. They are known for blending creative design, strategy, and digital marketing work.

Team Strength

11–50 team members including designers, copywriters, developers, and strategists.

Portfolio Size

Completed many branding, website, and content projects for clients such as Hydro Ottawa, World Wildlife Fund, and Ontario Physiotherapy Association.

Key Services of Cinnamon Toast

• Brand & Visual Identity
• Website Design & Development
• Content Strategy & Copywriting
• SEO & Digital Advertising
• Campaign Design & Social Media
• Website Maintenance & Hosting

Industries They Serve

• Education & Associations
• Non‑profit & Community Organizations
• Local Small Businesses
• Healthcare & Wellness Brands
• Professional & Creative Services

Flexibility in Services

• Full-project builds or ongoing content and marketing support
• Custom strategy tailored to each client’s brand voice and goals
• Packages scale from small nonprofits to mid-size local businesses

Awards & Recognitions

• Recognized on Behance, Awwwards, and CSS Design Awards for creativity and brand work

Case Studies / Success Results

• Led brand and digital campaigns for major clients like Hydro Ottawa, WWF, and Ontario Physiotherapy Association, driving better engagement and visibility.

Client Insights

• Client Rating: No public rating platform, but reviews highlight strong creativity and collaboration.
• Client Retention Rate: Many repeat customers, especially in nonprofit and local businesses.
• Review Highlight: Clients praise their “design spirit and dependable service” and shared stories of impact and growth.

Pros & Cons of Choosing Cinnamon Toast to Manage Your Business Reputation

Honorable Mention: Ottawa-Based Web Development Boutique Ottawa, Canada

14. Diraya Inc

Websit: https://diraya.ca

Diraya Inc is a software and web development agency founded in 2022 in Ottawa. They build websites, mobile apps, and full software solutions. With strong client ratings, they serve businesses needing custom digital tools from Ottawa and Algeria.

Office Location

Ottawa, Ontario, Canada (Ottawa, Ontario K2S 0M3)

Company History

Founded in 2022, Diraya Inc aims to support organizations of all sizes through custom digital solutions. They offer web and software development, mobile apps, and digital transformation services.

Team Strength

10–49 employees working from Ottawa, Canada and Chéraga, Algeria.

Portfolio Size

Three verified client projects featured on Clutch/The Manifest: custom web apps, SaaS logistics platforms, and mobile app builds.

Key Services of Diraya Inc

• Web Design & Development
• Custom Software & SaaS Platforms
• Mobile App Development
• UX/UI Design & Strategy
• Digital transformation & integration (e.g., AI, backend systems)

Industries They Serve

• Small and Mid-size Businesses across Consumer Services
• Tech Startups and Logistics Platforms
• Nonprofits and Enterprises looking for digital transformation solutions

Flexibility in Services

• Offers project-based plans starting at USD/CAD 5,000+
• Hourly rates between USD/CAD 25–49/hr
• Supports both fixed-scope projects and ongoing development relationships › team sizes (2–5 per project)

Awards & Recognitions

• Clutch rating of 5.0/5 across quality, schedule, cost, and willingness to refer from 3 verified reviews

Case Studies / Success Results

• Delivered a SaaS logistics platform in ~3 months for Bwareq with strong project management and client praise (“quality … rare to find”)
• Built an AI-based content creation platform using Flutter, Supabase, GitHub, and Stripe for Inboundr.ai, with smooth delivery and responsive teamwork

Client Insights

• Client Rating: 5.0/5 overall (3 reviews)
• Client Retention Rate: Many repeat clients and long-term projects (exact rate not disclosed)
• Review Highlights: “They are really good on time; they respond immediately on WhatsApp group.” – CEO of Bwareq (Clutch review)
  “The quality they have is really rare to find.” – Bwareq client

Pros & Cons of Choosing Diraya Inc to Manage Your Business Reputation

How To Choose The Best Web Development Agency in Ottawa, Canada

Choosing the right web development agency isn’t just about flashy designs or cheap quotes — it’s about finding a reliable partner who understands your business and builds a website that works. Whether you’re a startup, nonprofit, or enterprise in Ottawa, here’s a step-by-step guide to help you make the smartest choice:

1. Define Your Website Goals

Before looking for agencies, ask yourself:

• Do I need a new site or a redesign?
• Should it generate leads, sell products, or explain services?
• Will I need booking, memberships, or special integrations?

Why it matters:
Agencies specialize in different areas — e.g., WP Expert focuses on WordPress, while Akendi leads in UX strategy. Clarity helps you find the right fit.

2. Look for Local Expertise with Industry Match

Many agencies serve national or global clients, but choosing one familiar with Ottawa’s market gives you an edge — especially if:

• You want bilingual sites (English/French)
• You serve local customers
• You need region-specific SEO or accessibility compliance (like AODA)

Best for this:
Agencies like Baytek, Bluelinks Agency, and Cinnamon Toast work with Ottawa-based businesses and understand local behavior and compliance needs.

3. Check Portfolio and Case Studies

Visit the agency’s website and:

• Review past projects
• Note industries they’ve served
• Look for proof of ROI (increased leads, traffic, conversions)

Pro Tip:
Case studies from Azuro Digital, Bluelinks Agency, or Arch Web Design clearly show how a site redesign boosted traffic or conversions.

4. Evaluate Client Reviews and Ratings

Third-party reviews on platforms like:

• Clutch.co
• TheManifest.com
• UpCity

These show:

• Response times
• Quality of communication
• Actual performance vs. promises

Standouts:
WebSuitable, Bluelinks Agency, and Clickwave consistently receive 4.9–5.0 ratings for customer satisfaction and follow-through.

5. Ask About Services Beyond Development

Many agencies today offer more than just web design:

• SEO & PPC (e.g., WebSuitable, Bluelinks Agency)
• Branding (e.g., Cinnamon Toast, 1dea Design + Media)
• Web maintenance (e.g., WP Expert, Baytek)
• Full-stack software & app development (e.g., Digia, Diraya Inc)

If you need a long-term partner, choose an agency that covers more than code.

6. Budget Transparently — But Think ROI

Ask:

• What’s the minimum project cost?
• Do they offer fixed-rate packages or hourly pricing?
• Will they help track performance post-launch?

Don’t just go for the cheapest. A $5,000 site that delivers results beats a $2,000 one that doesn’t convert.

Ideal for ROI-driven brands:
Azuro Digital and Arch Web Design offer clear pricing and promise real outcomes (like doubling conversions).

7. Ask These Questions Before Signing

• Who will manage the project?
• Do you provide SEO, hosting, or training?
• How do you handle post-launch support?
• Can you show me recent client results?

Bonus Tip:
Schedule a 15-minute consultation — many agencies like Bluelinks Agency and Clickwave offer this free.

Conclusion

The best web development agency in Ottawa isn’t always the biggest — it’s the one that understands your goals, fits your budget, and delivers results. Focus on clarity, track record, and communication.

Take your time, compare 2–3 agencies side-by-side, and don’t hesitate to ask for a tailored quote.

How a Web Development Agency Helps Your Business Grow

A good website is more than just online real estate — it’s your 24/7 salesperson, brand ambassador, and marketing hub. But building one that actually drives results takes more than DIY templates. That’s where a web development agency comes in.

Let’s break down how working with a professional agency helps your business grow — faster, smarter, and sustainably.

1. Builds a Strong First Impression

Most people will judge your business within seconds of landing on your site.
A web development agency ensures your site is:

• Visually appealing
• Easy to navigate
• Mobile-friendly
• Fast loading

Why it matters:
Visitors are more likely to trust and engage with a professional-looking site — which leads to more leads and sales.

2. Custom Solutions That Fit Your Business Needs

Agencies don’t just use cookie-cutter templates. They build websites that:

• Match your brand’s voice and vision
• Support your business goals (e.g., sales, sign-ups, bookings)
• Integrate with your systems (e.g., CRM, payment, analytics)

Result:
You get a website tailored to your business — not someone else’s.

3. Boosts Your Visibility Through SEO

A top web agency will build your site with SEO best practices, including:

• Fast loading speeds
• Mobile responsiveness
• Optimized page structure
• Keyword-rich content
• Technical SEO (like sitemaps, schema, and meta tags)

Why this matters:
You show up higher on Google — which means more traffic, more leads, and more customers.

4. Increases Conversions (Not Just Traffic)

A website isn’t useful unless it turns visitors into paying customers.
Web development agencies use:

• Clear calls-to-action
• Strong layouts
• Conversion tracking
• A/B testing

Result:
More of your visitors take the actions that grow your business — like buying, calling, or booking.

5. Saves You Time and Cost in the Long Run

Trying to build and maintain your own site can take weeks — or even months. Agencies help you:

• Launch faster
• Avoid technical errors
• Prevent security issues
• Get it done right the first time

Bonus:
They often provide support, updates, and long-term maintenance.

6. Provides Scalable Features as You Grow

As your business grows, so will your website needs. A good agency ensures your site can scale with you by:

• Adding new features (e.g., e-commerce, booking tools)
• Handling more traffic
• Supporting marketing tools or automation
• Expanding to new languages or markets

7. Gives You Data to Make Better Decisions

Agencies often set up:

• Google Analytics
• Heatmaps
• Conversion tracking tools
• Sales funnel dashboards

Why it’s powerful:
You can see what’s working, what’s not, and how to improve your results.

8. Builds Trust and Credibility

Professional design, fast performance, and smooth functionality give people confidence in your brand.

Trust leads to conversions.

If your site feels outdated, slow, or messy — you’re losing customers before they even contact you.

9. Helps You Stand Out from Competitors

Agencies help you design with purpose — from logo placement to call-to-action strategy.
They study what your competitors are doing — and help you do it better.

Standout brands win. Especially online.

Conclusion

Partnering with a web development agency isn’t an expense — it’s an investment in growth.

They help you get found, get trusted, and get chosen. And with the right agency, your website doesn’t just sit there — it works hard to grow your business every single day.

FAQs