Welcome to Bluelinks Agency (“Bluelinks,” “we,” “us,” “our”). This Legal page explains the rules for using our website and services, how we handle personal data, and important disclaimers.

By accessing or using https://www.bluelinks.agency/ (the “Website”), you agree to the terms below. If you do not agree, please do not use the Website.

1) About Bluelinks Agency

Business name: Bluelinks Agency
Website: https://www.bluelinks.agency/
Email: ask@bluelinks.agency
Address: Bluelinks Agency, 321/3, Century Tower, Kalma Chowk Flyover, Block E 2 Gulberg III, Lahore, Punjab 54000
Jurisdiction/operating regions: We work with clients globally, including the UK, USA, and Pakistan (and other regions as applicable view more).

2) Definitions

• “Client”: A person or business purchasing or using our services.

• “Services”: SEO, Digital PR, press release distribution, online reputation management (ORM), personal branding, content, outreach, consulting, and related services we offer.

• “Content”: Text, images, designs, graphics, videos, templates, documents, proposals, and other materials on the Website or delivered as part of Services.

• “You”: Any user of the Website, including prospective clients, clients, and visitors.

3) Terms of Use (Website)

3.1 Permitted use

You may use the Website for lawful purposes only, including learning about our Services and contacting us.

3.2 Prohibited use

You agree not to:

• misuse the Website, attempt unauthorized access, or interfere with security features

• scrape, copy, or republish our Content without written permission (except where permitted by law)

• upload malicious code, spam, or abusive content through forms or emails

• use the Website in ways that violate laws or third-party rights

3.3 Availability

We may update, suspend, or discontinue any part of the Website at any time without notice.

4) No Professional Advice (Important Disclaimer)

Content on this Website is provided for general information only and does not constitute legal, financial, medical, or professional advice.

Marketing outcomes vary by industry, competition, budgets, timing, platforms, and many factors beyond anyone’s control. We do not guarantee specific rankings, revenue, media placements, or results unless explicitly agreed in writing.

5) Service Terms (Client Engagement)

5.1 Proposals, scope, and deliverables

Services, timelines, and deliverables are defined in:

• a signed agreement, statement of work (SOW), proposal acceptance, or written email confirmation.

If there is a conflict between this Legal page and a signed agreement/SOW, the signed agreement/SOW prevails.

5.2 Client responsibilities

To deliver high-quality work, you agree to:

• provide accurate information and timely approvals

• grant necessary access (website/CMS/analytics/accounts) where required

• use the deliverables lawfully and ethically

• ensure you have rights to any assets you provide (logos, images, brand materials)

Delays caused by missing assets, approvals, or access can impact timelines.

5.3 Third-party platforms and tools

We may use third-party services such as analytics tools, outreach platforms, email providers, PR distribution networks, and publishing partners. Their terms and policies may also apply.

We are not responsible for service interruptions, policy changes, or decisions made by third parties (e.g., search engines, social networks, publishers).

5.4 Press, editorial, and publishing disclaimers

Where Services include PR distribution, editorial outreach, guest posting, or media pitching:

• Publication is subject to editorial discretion unless a specific placement is confirmed in writing as guaranteed. Read editorial terms here.

• Even with guaranteed placements, the publisher may require edits to meet editorial guidelines or legal compliance.

• We do not control publisher indexing, ranking, or long-term availability of published pages.

5.5 SEO disclaimers

Search engines may change algorithms, indexing systems, and ranking factors at any time. No SEO agency can guarantee #1 rankings or specific placement durations.

5.6 Revisions

Revision limits (if any) and revision timelines are defined in the SOW/proposal. Additional revisions outside scope may require additional fees.

5.7 Payments, refunds, and chargebacks

Unless otherwise stated in your agreement:

• Invoices are due according to the payment terms on the invoice/SOW.

• Deposits and setup fees are typically non-refundable once work begins.

• For monthly retainers, cancellations generally apply to the next billing cycle unless otherwise agreed.

• Chargebacks initiated without first contacting us for resolution may be treated as a breach of terms.

6) Intellectual Property (IP) and Licensing

6.1 Our IP

All Website Content, branding, designs, layouts, copy, and materials are owned by Bluelinks Agency or licensed to us, unless stated otherwise. You may not reproduce or distribute it without written permission.

6.2 Client materials

You retain ownership of pre-existing client materials you provide. You grant us a limited license to use those materials solely to deliver the Services.

6.3 Deliverables ownership

Ownership/usage rights for deliverables are defined in the SOW. Unless otherwise specified:

• upon full payment, you receive a license to use the deliverables for your business

• we may retain working files, templates, and internal frameworks

• we may showcase work (case studies/portfolio) unless a written NDA restricts this

7) Testimonials, Case Studies, and Portfolio Use

We may display testimonials, logos, non-confidential case studies, and performance summaries on our Website or marketing materials. If you need confidentiality, please request a written NDA before sharing sensitive information.

8) User-Generated Content (If Applicable)

If you submit information through forms, chat, email, comments, or uploads:

• you confirm you have the right to share it

• you allow us to use it to respond to your request and provide Services

• you agree not to submit illegal, harmful, or infringing content

9) Links to Other Websites

The Website may link to third-party sites. We do not control those sites and are not responsible for their content, policies, or practices. Use them at your own risk.

10) Limitation of Liability

To the maximum extent permitted by law:

• Bluelinks is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.

• Our total liability for any claim relating to the Website or Services will not exceed the amounts paid by you to Bluelinks for the specific Services giving rise to the claim, during the [last 3 months / last 6 months] (choose one), unless otherwise required by law.

Some jurisdictions do not allow certain exclusions. In those cases, liability is limited to the minimum permitted by law.

11) Indemnification

You agree to indemnify and hold Bluelinks harmless from claims, damages, liabilities, and expenses arising from:

• your misuse of the Website or deliverables

• content or materials you provide that infringe third-party rights

• your breach of these Legal terms

12) Changes to This Legal Page

We may update this Legal page from time to time. The “Last updated” date reflects the latest revision. Continued use of the Website after updates means you accept the changes.

Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect personal data.

13) What data we collect

13.1 Data you provide

• Name, email, phone number

• company name, job title

• messages, project details, and inquiries

• billing details (handled securely by payment providers where possible)

13.2 Data collected automatically

• IP address, browser type, device identifiers

• pages visited, time on site, referring URLs

• cookies and similar tracking data (see Cookies section)

13.3 Client project data

If you become a Client, we may process data needed to perform Services, such as:

• website URLs, analytics identifiers, campaign requirements

• content drafts, brand assets, and outreach targets

14) How we use your data

We use data to:

• respond to inquiries and provide support

• deliver and improve our Services

• send service updates, proposals, invoices, and project communications

• improve Website performance and user experience

• detect fraud, abuse, or security issues

• comply with legal obligations

15) Legal bases (UK GDPR / GDPR)

Where GDPR applies, we rely on one or more of:

• Consent (e.g., newsletter opt-in)

• Contract (to provide Services)

• Legitimate interests (to operate, secure, and improve the business)

• Legal obligation (tax, compliance, fraud prevention)

16) Marketing communications

You may receive marketing emails if you:

• opted in, or

• requested information and local law allows legitimate interest marketing.

You can unsubscribe anytime using the link in our emails or by contacting [ask@bluelinks.agency].

17) How we share data

We may share data with:

• service providers (hosting, email, CRM, analytics, payment processors)

• contractors and team members involved in delivering Services (under confidentiality where appropriate)

• legal or regulatory authorities if required by law

• publishers/media partners only when necessary for PR/outreach activities

We do not sell personal data in the ordinary meaning of “sell.” If you operate in a jurisdiction where “sale” has a broad definition (e.g., some US state privacy laws), contact us for clarification and opt-out options.

18) International transfers

Your data may be processed in countries outside your own. We take steps to protect data during transfers, including contractual protections where required (e.g., standard contractual clauses for GDPR where applicable).

19) Data retention

We keep personal data only as long as needed for:

• providing Services

• legal, accounting, or reporting obligations

• resolving disputes and enforcing agreements

Retention periods vary by data type and legal requirements.

20) Security

We use reasonable administrative, technical, and organizational measures to protect data. However, no online system is 100% secure. Please use caution when sending sensitive data by email.

21) Your rights

Depending on your location, you may have rights to:

• access your data

• correct inaccurate data

• delete data

• restrict or object to processing

• withdraw consent (where consent is used)

• data portability

• complain to a supervisory authority

To exercise rights, contact: [ask@bluelinks.agency].

22) Children’s privacy

Our Website and Services are not intended for children under 13 (or the age required by your jurisdiction). We do not knowingly collect data from children.

Cookies Policy

23) What are cookies?

Cookies are small files stored on your device. They help websites work properly, improve performance, and provide analytics.

24) Types of cookies we use

• Essential cookies: required for basic website operation

• Analytics cookies: help us understand usage (e.g., page views, traffic sources)

• Functional cookies: remember preferences

• Marketing cookies (if enabled): measure and improve advertising effectiveness

25) Managing cookies

You can control cookies through browser settings. Blocking some cookies may impact site functionality.

DMCA / Copyright (IP Complaints)

26) Reporting infringement

If you believe content on this Website infringes your copyright, email:
[support@bluelinks.agency] with:

• your contact details

• the copyrighted work claimed to be infringed

• the URL of the allegedly infringing content

• a statement that you have a good-faith belief the use is not authorized

• a statement under penalty of perjury that your notice is accurate

• your signature (typed is acceptable)

We will review and respond appropriately.

Accessibility Statement

We aim to keep our Website accessible and user-friendly for all visitors. If you have difficulty accessing any part of the Website, email ask@bluelinks.agency and we will try to assist.

Compliance and Ethical Use

27) Restricted industries and prohibited use

We do not knowingly provide services that promote illegal activities or prohibited content. We may refuse or discontinue services for websites or campaigns involving:

• illegal gambling operations

• counterfeit goods

• fraud/scams

• hate or harassment content

• malware, spyware, or deceptive practices

• any activity that violates applicable law or third-party platform policies

Governing Law and Disputes

28) Governing law

This Legal page and any disputes related to the Website will be governed by the laws of [England & Wales / your preferred jurisdiction], unless otherwise required by applicable law.

29) Dispute resolution

Before filing any formal claim, you agree to contact us first so we can attempt to resolve the issue in good faith.

Contact

For legal, privacy, or data requests, contact:

For Pakistan Use:

Bluelinks Agency (Pvt) Ltd.
Email: ask@bluelinks.agency
Address: Bluelinks Agency, 321/3, Century Tower, Kalma Chowk Flyover, Block E 2 Gulberg III, Lahore, Punjab 54000 (Physical Office)

For international Use:

Bluelinks Group LTD.
Email: ask@bluelinks.agency
Address: 167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF (Non-physical address)