Do you think your online image is safe just because your business is good or customers like you? Not really. Today, people search you on Google before they trust you. And sometimes, the internet shows old or bad things that can hurt your name—even if they’re not true.
We’ve seen good companies lose customers because of just one bad review. Some business owners don’t even know there’s a problem until it’s too late.
While working with different brands at Bluelinks Agency, we learned something important: fixing a bad image is good—but building a strong and positive online story is even better. That’s what smart companies do.
This list is not just about who’s popular. It’s a list of the best companies in Quebec City that help people and businesses look great online and stay ahead of problems.
Let’s check out these top agencies that don’t just fix problems—they help you shine online.
What is Online Reputation Management?
Online Reputation Management (ORM) is the process of controlling how people perceive your brand, business, or name when they search for you online.
It’s not just about fixing a bad review or removing a negative article—it’s about building a strong, trustworthy digital presence that tells your story the right way. ORM involves a mix of strategies like:
- Promoting positive content to suppress negative search results
- Managing online reviews on platforms like Google, Yelp, and Facebook
- Keeping track of brand mentions on websites and social media
- Responding to feedback in a way that builds public trust
- Creating content that reflects your values and expertise
Here is the Updated List of The Top 12 Most Trusted ORM Companies in Quebec City, Canada (2025)
- Reputation.ca
- Bluelinks Agency
- Let’s Get Optimized
- Nova DigitalWorks
- Sid Lee
- Rittz Digital
- Growing Search
- Softtrix
- Autus Digital
- HiFi Digital Axis
- Shortkut
- Léger
Top Full-Service ORM & Digital Marketing Agencies in Quebec City, Canada
Here are the best full-service online reputation management (ORM) and digital marketing agencies providing end-to-end solutions for businesses and individuals in Quebec City.
1. Reputation.ca
Website: https://www.reputation.ca
Reputation.ca is one of the leading online reputation management firms in Canada. Since 2010, they’ve been helping people and businesses fix what shows up about them online. Whether it’s bad news articles or unfair reviews, they focus on pushing that content down and promoting positive results. They serve clients across the country, including Québec City.
Office Location
Toronto, Ontario – 2482 Yonge St, Suite 28
Serves Québec clients virtually and via scheduled visits.
Company History
Founded in 2010, Reputation.ca started with a focus on fixing online reputation issues through ethical content strategies and legal support. It has developed into a national brand.
Team Strength
- 11–50 employees
- Team includes reputation managers, legal consultants, SEO professionals, and content writers
Portfolio Size
- Over 300 clients served
- Includes businesses, professionals, law firms, and executives
Key Services of Reputation.ca
- Online reputation repair and management
- Negative content suppression
- SEO and branding strategy
- Review monitoring and response help
- Crisis PR and privacy protection
Industries They Serve
- Legal services
- Healthcare
- Corporate professionals
- Entrepreneurs
- Public figures and businesses with media exposure
Flexibility in Services
- Offers scalable packages from $1,000+
- Hourly options available for smaller projects
- Custom plans tailored to urgency and risk level
Awards & Recognitions
- Rated as Canada’s #1 ORM firm by multiple platforms
- Featured on Clutch and ItRate for excellence in results and client satisfaction
Case Studies / Success Results
- Removed false reviews from Glassdoor for a large logistics firm
- Improved Google presence of a law firm in just 3 months
- Boosted a CEO’s online ratings from 2.1 to 4.5 stars
Client Insights
- Client Rating: 4.9/5
- Retention Rate: Around 90%
- Feedback: “They were clear, fast, and got results. Worth every penny.”
Pros & Cons of Choosing Reputation.ca to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Expert in legal takedowns and SEO | High pricing not ideal for small businesses |
| Proven success with real businesses | Packages may be complex for beginners |
| Great support and fast communication | Works best with mid to large clients |
2. Bluelinks Agency
Website: https://www.bluelinks.agency
Bluelinks Agency is a rapidly expanding digital marketing and online reputation management firm founded by Fakhir Ali and Rafhan Shaukat. Known for its honest approach and strong results, Bluelinks Agency helps businesses fix, protect, and grow their online presence. With creative strategies and deep knowledge of SEO, they offer both personal and business reputation services across multiple countries—including full ORM service coverage in Québec City.
Office Location
- Lahore, Pakistan: 321/3, Century Tower, Kalma Chowk Flyover, Block E2, Gulberg III
- Abu Dhabi, UAE: M5, Street No 20, Musaffah
- Austin, Texas, USA: 5900 Balcones Drive #13039
- London, UK: 193 Great Portland Street
- Active client base and ORM support in Québec City, Canada
Company History
Bluelinks Agency was established in 2023 with a mission to support small and medium-sized businesses struggling with online visibility and bad search results. It quickly gained recognition for delivering real outcomes, honest consultation, and measurable growth.
Team Strength
- 15–25 digital experts
- Includes SEO analysts, developers, PR advisors, designers, and social media specialists
Portfolio Size
- Over 70 digital campaigns delivered
- Projects span over 5 different industries including healthcare, real estate, and education
Key Services of Bluelinks Agency
- Online Reputation Management
- SEO (Search Engine Optimization)
- Website Design & Development
- Social Media Management
- Branding
- Content Marketing
- Email marketing
Industries They Serve
Flexibility in Services
- Offers budget-friendly and scalable packages
- Services can be customized for individuals, startups, and growing companies
- Provides project-based and monthly retainers
Awards & Recognitions
- Highlighted in PR and startup blogs for innovation and digital transparency
- Recognized as one of the leading emerging digital agencies in South Asia for 2024
Case Studies / Success Results
- Eliminated over 3 negative search results for a CEO in less than 3 weeks
- Boosted website traffic by 300% for a dental clinic in Canada
- Took a real estate agency from zero visibility to page 1 on Google in 2 months
Client Insights
- Client Rating: 4.9/5
- Client Retention Rate: 92%
- Feedback: “They delivered more than we expected. Fast, responsive, and very focused on results.”
Pros & Cons of Choosing Bluelinks Agency to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Transparent, affordable pricing | Still expanding global recognition |
| Strong success with small business and startups | Enterprise case studies are still growing |
| Fast turnaround and responsive team | Limited availability during high-demand periods |
3. Let’s Get Optimized
Website: https://letsgetoptimized.com
Let’s Get Optimized is a well-established digital marketing agency based in Canada. Since 2007, they’ve helped small and mid-sized businesses grow online with SEO, web design, paid ads, and reputation management. Their results-focused approach is trusted across multiple provinces, including Québec.
Office Location
Montreal, Quebec: 5138 Rue Garnier, H2J 3T2
They also work with clients in Toronto, Halifax, and Calgary.
Company History
The agency started in 2007, mainly as an SEO and web development company. Over time, they expanded into PPC, ORM, and content marketing, becoming a trusted name in Canadian digital marketing.
Team Strength
- 10–49 employees
- Includes SEO pros, web developers, content strategists, and Google Ads specialists
Portfolio Size
- 100+ completed projects
- Over 58 client reviews on Clutch
- Worked with brands in retail, B2B, fashion, healthcare, and logistics
Key Services of Let’s Get Optimized
- Search Engine Optimization (Local & National)
- Web Design & Development
- Google Ads & Paid Social
- Blogging and Content Marketing
- Online Reputation Management
Industries They Serve
- E-commerce and retail
- Healthcare and clinics
- Education and training
- Professional services
- Manufacturing and logistics
Flexibility in Services
- Services start from $1,000+
- Hourly pricing from $100–149/hour
- Flexible packages available based on business size and goals
Awards & Recognitions
- Rated 5.0/5 on Clutch with over 58 verified reviews
- Named a top SEO agency by Clutch, G2, and The Manifest
- Google Premier Partner agency
Case Studies / Success Results
- Boosted organic traffic by 10,000+ monthly visits for a Canadian fashion brand
- Improved online visibility for a logistics business through SEO and Ads
- Helped a real estate firm push down negative search results and boost review ratings
Client Insights
- Client Rating: 5.0/5
- Client Retention Rate: High, with many clients returning for long-term partnerships
- Client Feedback: “Professional and quick services.”
“They helped us manage our online reputation by pushing negative posts down.”
Pros & Cons of Choosing Let’s Get Optimized to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Proven record in SEO and reputation work | Pricing may be out of range for startups |
| Highly rated team with fast turnaround | Focuses more broadly, not just on ORM |
| Local Canadian expertise with national reach | Less known internationally |
4. Nova DigitalWorks
Website: https://www.novadigitalworks.ca
Nova DigitalWorks is a Canadian digital marketing agency offering services like SEO, website design, paid advertising, and online reputation management. While they’re based in Ontario, their digital services are available to businesses across Québec City and beyond. They work mainly with small and medium-sized businesses looking to improve their online presence.
Office Location
Ontario, Canada
Services are available remotely across Québec City and other provinces.
Company History
Nova DigitalWorks began as a local web development company and grew into a full-service digital agency. Over the years, they’ve helped Canadian businesses generate more traffic, improve their branding, and manage their online reputation through smart SEO and content strategies.
Team Strength
- Team Size: Around 10–49 employees
- Key roles: SEO specialists, web developers, content marketers, and paid ad managers
Portfolio Size
- Hundreds of successful digital projects completed
- Clients include medical clinics, real estate firms, and service-based businesses
Key Services of Nova DigitalWorks
- Online Reputation Management
- SEO and Local SEO
- Google Business Profile Optimization
- Web Design & Development
- Paid Search and Social Ads
- Social Media Management
Industries They Serve
- Healthcare and clinics
- Legal and professional services
- Real estate agencies
- E-commerce and retail
- Local service-based businesses
Flexibility in Services
- Custom and scalable plans based on client needs
- Suitable for both one-time fixes and long-term digital growth strategies
Awards & Recognitions
- No major public awards listed at this time
Case Studies / Success Results
- Helped multiple small businesses improve Google star ratings
- Supported local service providers in pushing down negative reviews and boosting lead generation through local SEO
- Provided long-term ORM for real estate brands, maintaining clean search results
Client Insights
- Clients report quick communication and reliable delivery
- No official rating published, but feedback emphasizes transparency and solid results
- Client loyalty appears strong based on repeat projects and referrals
Pros & Cons of Choosing Nova DigitalWorks to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Full-stack digital services including ORM and SEO | No public ratings or award listings available |
| Flexible packages for different budgets and goals | May not be ideal for enterprise-level reputation recovery |
| Known for working closely with local and small businesses | Smaller team size could limit availability in peak seasons |
5. Sid Lee
Website: https://sidlee.com
Sid Lee is a globally recognized creative agency based in Montréal. It blends advertising, architecture, digital products, and reputation campaigns to help brands tell meaningful stories. Since 1993, it has worked with some of the world’s most well-known companies to build strong public images and experiences that people remember. Sid Lee also supports online reputation efforts as part of its brand strategy work, including for clients in Québec City.
Office Location
Montréal, Québec: 1 Place Ville Marie, 21st floor, H3B 2C6
Other offices: Toronto, New York, Paris, London, Los Angeles, Seattle
Company History
Founded in 1993 under the name Diesel, Sid Lee was rebranded in 2006. It has grown into a global creative powerhouse working with top brands across entertainment, sports, fashion, and more. It joined the international creative collective “kyu” in 2015.
Team Strength
- Between 500–1,000 employees globally
- Includes brand strategists, designers, developers, content producers, and PR professionals
Portfolio Size
- Hundreds of major brand campaigns
- Worked with names like Cirque du Soleil, adidas, Hyundai, and The North Face
- Offers full creative support including identity, digital, and brand storytelling
Key Services of Sid Lee
- Branding and visual identity
- Advertising campaigns
- Digital content creation and platform development
- Experience design (events, architecture)
- Public relations and reputation strategy
Industries They Serve
- Fashion and retail
- Automotive
- Entertainment and arts
- Hospitality and travel
- Consumer products and tech
Flexibility in Services
- Project budgets generally start at $100,000+
- Long-term and retainer-based campaigns
- Custom plans created through in-depth discovery sessions
Awards & Recognitions
- Multiple international awards including Cannes Lions and Communication Arts
- Named “Agency of the Year” by major industry magazines
- Regularly featured for design and branding excellence
Case Studies / Success Results
- Built national brand campaigns for Sleeman Brewery with strong cultural engagement
- Supported Cirque du Soleil in growing global visibility
- Partnered with Hyundai and the United Nations for the “For Tomorrow” sustainability project
Client Insights
- Client Rating: Highly rated for creativity and professionalism
- Known for deep brand research and strong cross-platform strategies
- Retention Rate: Many clients continue long-term partnerships
Pros & Cons of Choosing Sid Lee to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Globally awarded agency with strong branding skills | High cost—better suited for larger businesses |
| Reputation support is tied to full brand strategy | Not focused on small local ORM-only projects |
| Deep creative talent and cultural insight | Long timelines due to project scale |
Leading SEO-Integrated ORM Companies in Quebec City, Canada
These agencies combine advanced search engine optimization (SEO) with online reputation strategies to maximize visibility and credibility.
6. Rittz Digital
Website: https://rittzdigital.com
Rittz Digital is a Canadian marketing agency that offers online reputation management alongside SEO, web design, and paid advertising. Though they started internationally, they now serve businesses across Canada and the USA, including clients in Québec City. Their goal is to help businesses build and protect trust in their brand through clear, measurable digital strategies.
Office Location
Headquartered in Canada, with services offered nationwide including Québec City.
Company History
Founded in 2022, Rittz Digital began as a web and marketing firm and quickly expanded its focus to include online reputation management. They’ve since worked with clients from a variety of industries to improve digital presence and review performance.
Team Strength
- Approximately 11–50 employees
- Includes SEO experts, developers, ORM specialists, and social media marketers
Portfolio Size
- Completed multiple digital projects across sectors like education, health, and software
- Supports both short-term ORM fixes and long-term growth plans
Key Services of Rittz Digital
- Online Reputation Management
- SEO and Local SEO
- Website Design & Development
- Paid Ads (Google & Social Media)
- Social Media Management
- Market Research and Analytics
Industries They Serve
- E-learning and education
- Healthcare and clinics
- Technology and SaaS
- Small businesses and service providers
Flexibility in Services
- Offers project-based and ongoing monthly packages
- Custom plans can be scaled based on business size and complexity
Awards & Recognitions
- No major public awards listed
- Recognized by clients for quick response and attention to detail
Case Studies / Success Results
- Helped multiple small businesses in Canada push down negative reviews
- Improved search rankings for service providers through combined ORM and SEO
- Supported startups with review strategy and brand clean-up campaigns
Client Insights
- Clients report positive experiences with communication and execution
- No public star rating system listed
- Many clients return for multi-project engagements
Pros & Cons of Choosing Rittz Digital to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Full digital service offering with a focus on results | No published awards or public review data |
| Responsive team with flexible plans | Still building a long-term track record |
| Works well for startups and small businesses | May not suit large enterprise-level needs |
7. Growing Search
Website: https://www.growingsearch.com
Growing Search is a Canadian SEO and digital marketing agency that also offers online reputation management. They help businesses grow online by improving search rankings, managing reviews, and creating positive content. They serve clients in Québec City and across Canada, with a focus on measurable results and long-term growth.
Office Location
Based in Montreal, Quebec, and serving clients remotely throughout Canada, including Québec City.
Company History
Founded in recent years by a team of SEO and content specialists, Growing Search was created to help businesses that want to boost their online presence and manage their reputations effectively.
Team Strength
- 5–25 employees
- Includes SEO experts, content writers, reputation analysts, and social media managers
Portfolio Size
- Dozens of completed projects
- Clients include local shops, service providers, and growing e-commerce brands
Key Services of Growing Search
- Online Reputation Management
- Search Engine Optimization (local and national)
- Content Creation and Blogging
- Review Monitoring & Response
- Google Business Profile Optimization
- Paid Advertising (Google & social ads)
Industries They Serve
- Retail and e-commerce
- Food and hospitality
- Personal services (salons, clinics)
- Professional services (lawyers, accountants)
- Tech startups
Flexibility in Services
- Offers pay-as-you-go SEO and ORM plans
- Monthly retainers available
- Custom options for campaign size and duration
Awards & Recognitions
- No public awards listed yet
- Mentioned in local business directories as a trusted SEO partner
Case Studies / Success Results
- Helped a Montréal café increase its Google rating from 3.2 to 4.6 in six months
- Boosted organic traffic by 75% for an online store
- Supported a professional services firm in improving online presence and review scores
Client Insights
- Clients praise responsive communication and steady results
- No public review ratings yet
- Repeat clients make up about 60% of their business
Pros & Cons of Choosing Growing Search to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Balanced SEO and reputation services | Small team may limit capacity for large clients |
| Flexible pricing and service options | Lacks public awards or well-known brand reputation |
| Focused on real, measurable results | Newer agency with limited history |
8. Softtrix
Website: https://www.softtrix.com
Softtrix is a digital marketing agency offering services like SEO, web development, PPC, and online reputation management. The agency works with clients across Canada, including Québec City, helping them manage their search results, boost visibility, and build trust online.
Office Location
Based in Mohali, India, with service reach across North America and Canada, including Québec City.
Company History
Founded in 2009, Softtrix began as a web solutions company and grew into a full-service marketing agency. They now provide expert ORM services, helping brands clean up online search results and maintain strong reputations.
Team Strength
- Around 100–249 employees
- Includes SEO analysts, PPC experts, ORM specialists, developers, and designers
Portfolio Size
- Dozens of completed ORM and digital marketing campaigns
- High client satisfaction reflected in their strong reputation and review scores
- Worked with businesses in Canada, the U.S., and internationally
Key Services of Softtrix
- Online Reputation Management
- SEO and Local SEO
- Google Ads and paid marketing
- Website Design and Development
- Content Marketing
- Social Media Management
Industries They Serve
- Healthcare and medical equipment
- Education and training
- E-commerce and online retail
- B2B and professional services
Flexibility in Services
- Offers tiered ORM plans starting from $299 to $799/month
- Custom campaigns available for startups, small businesses, and large organizations
- Flexible support depending on business goals
Awards & Recognitions
- Holds a perfect 5.0/5 client rating on Clutch
- Frequently listed among top digital service providers in multiple directories
Case Studies / Success Results
- Helped a hospital bed rental business in Canada increase website traffic and leads
- Supported e-commerce brands in reputation recovery after negative reviews
- Increased brand credibility and search visibility for multiple service providers
Client Insights
- Clients praise Softtrix for consistent results and quick communication
- Known for transparency, timely updates, and flexible campaign management
- High retention rate due to client satisfaction
Pros & Cons of Choosing Softtrix to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| 5.0/5 client rating based on real projects | Offshore location may limit in-person collaboration |
| Budget-friendly ORM packages | No major international awards listed yet |
| Full digital support under one roof | Response times can vary during peak campaigns |
9. Autus Digital
Website: https://www.autusdigital.com
Autus Digital is a boutique digital marketing agency based in Québec City. They specialize in helping local businesses manage their online visibility, from improving search results to reputation management. Their focus is on building trust through strategic communication and thoughtful digital campaigns.
Office Location
Québec City, Canada – centrally located to serve local and regional clients with on-site and remote support.
Company History
Autus Digital was founded in 2018 by a group of marketing and tech professionals aiming to help Québec businesses connect better online. Over the years, they’ve expanded services beyond web design into reputation and SEO.
Team Strength
- 5–20 employees
- Team includes marketers, web developers, content strategists, and reputation analysts
Portfolio Size
- Over 50 completed campaigns
- Local clients include retailers, clinics, real estate agents, and law firms
Key Services of Autus Digital
- Online Reputation Management
- Local SEO
- Website Design & Development
- Social Media Management
- Google Business Profile Management
Industries They Serve
- Retail and hospitality
- Healthcare and clinics
- Real estate and legal services
- Education and local professional services
Flexibility in Services
- Offers monthly retainers and one-off projects
- Customized packages available based on client needs and budgets
Awards & Recognitions
- Recognized by local business associations for excellence in marketing
- Featured in Québec business journals for client success stories
Case Studies / Success Results
- Helped a local restaurant recover from negative reviews and increase positive ratings
- Supported a law firm in boosting Google visibility and controlling search results
- Improved lead quality and review scores for a real estate agency
Client Insights
- Clients appreciate the local knowledge and personal attention
- Strong retention; many clients stay on for over a year
- Positive reviews highlight clear communication and hands-on service
Pros & Cons of Choosing Autus Digital to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Deep knowledge of Québec market and culture | Small team may struggle with very large projects |
| Personalized client relationships | Limited national or international exposure |
| Balanced digital and reputation services | Fewer case studies than larger agencies |
Best Boutique & Specialized ORM Agencies in Quebec City, Canada
Explore focused ORM firms offering niche and customized solutions tailored to specific reputation challenges.
10. HiFi Digital Axis
Website: https://www.hifidigitalaxis.com
HiFi Digital Axis is a Québec City-based digital marketing agency that focuses on enhancing online visibility and managing split-second reputation issues. They blend data-driven strategy with creative outreach to help clients quickly shape public perception. Their team works closely with businesses to ensure a positive and professional digital image.
Office Location
Québec City, Canada – centrally located with strong local connections for in-person and virtual support.
Company History
Founded in 2020 by local marketing professionals with the aim to serve Québec City’s growing business community. Quickly established a reputation for fast and effective online reputation management combined with SEO and web design.
Team Strength
- 10–25 employees
- Includes SEO specialists, designers, reputation analysts, and ad managers
Portfolio Size
- Completed over 40 projects
- Worked with a mix of small and medium-sized businesses across service industries
Key Services of HiFi Digital Axis
- Online Reputation Management
- Local and National SEO
- Website Design & Maintenance
- Social Media Strategy and Content
- Paid Advertising (Google and Social Ads)
Industries They Serve
- Small retail shops and restaurants
- Healthcare clinics and wellness services
- Real estate and legal practices
- Education and local enterprises
Flexibility in Services
- Offers month-to-month plans and long-term retainers
- Fully custom packages to match needs and budget
- Quick-start options for urgent reputation fixes
Awards & Recognitions
- Featured in local Québec listings as up-and-coming digital agency
- Received praise from business publications for fast response to crisis issues
Case Studies / Success Results
- Helped a restaurant remove negative reviews and raise rating by 1.3 stars in 8 weeks
- Boosted online visibility of a wellness clinic by over 60% in three months
- Improved Google ranking for a local real estate agency, increasing inquiries by 45%
Client Insights
- Clients praise the quick turnaround and local know-how
- Client retention is around 80%
- Positive feedback for clear communication, hands-on attention, and measurable improvements
Pros & Cons of Choosing HiFi Digital Axis to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Local team understands Québec culture well | Not ideal for very large regional or national campaigns |
| Fast reputation repair and SEO updates | Small team may be busier during peak periods |
| Offers flexible and urgent support | Limited long-term national case studies |
11. Shortkut
Website: https://www.shortkut.ca
Shortkut is a modern digital agency based in Québec City that offers agile solutions for online branding, digital ads, and reputation management. They are known for working quickly and efficiently with local businesses to solve online image problems and boost visibility. Their services are tailored for small to mid-sized companies looking for personal attention and fast action.
Office Location
Québec City, Canada – serving local businesses with a mix of virtual and in-person consulting.
Company History
Shortkut was founded in 2021 by a small group of creatives and marketers. They started with social media and PPC ads, then expanded into reputation management to meet the rising demand from businesses facing negative reviews or outdated search content.
Team Strength
- 5–15 employees
- Includes marketing strategists, designers, ad buyers, and review response experts
Portfolio Size
- 30+ completed digital campaigns
- Most clients are small businesses, service professionals, and local entrepreneurs
Key Services of Shortkut
- Online Reputation Management
- PPC Advertising (Google Ads and Social Media)
- Review Monitoring and Feedback Management
- Website Updates and Landing Page Creation
- Content Strategy and Digital Branding
Industries They Serve
- Beauty salons and fitness studios
- Home services and repairs
- Restaurants and cafes
- Real estate agents and small law firms
Flexibility in Services
- Offers flexible monthly pricing
- Suitable for fast-start ORM with short timelines
- Custom one-time solutions and bundled marketing packages available
Awards & Recognitions
- Listed in local Québec City business directories
- Praised for fast implementation and strong ROI for small-scale clients
Case Studies / Success Results
- Helped a gym respond to negative PR and grow their Google rating from 3.0 to 4.4 in two months
- Supported a new restaurant with a full ORM and ad campaign launch in under 30 days
- Improved click-through rates by 70% for a real estate landing page through combined SEO and ads
Client Insights
- Clients value their speed, creativity, and cost-efficiency
- 85% of clients stay for multiple campaigns
- Positive reviews highlight their quick responses and personal support
Pros & Cons of Choosing Shortkut to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Great for fast, local reputation fixes | Smaller team may limit scale for big campaigns |
| Flexible pricing and creative campaign options | Less known outside Québec City |
| Strong track record with small service businesses | Limited long-term data or enterprise clients |
Trusted Research-Driven Reputation Firm in Quebec City, Canada
Firm that utilize market research, data analytics, and public sentiment tracking to inform and support ORM strategies.
12. Léger
Website: https://leger360.com
Léger is one of Canada’s top market research and analytics firms, offering strategic insight that includes reputation monitoring and brand perception services. Though it’s not a traditional ORM agency, Léger helps brands track public opinion and manage how they’re viewed online. With decades of experience and deep research capabilities, they serve organizations across Québec City and the rest of Canada.
Office Location
Headquarters: Montréal, Québec
Also operates across Canada, including in Québec City, Toronto, and Vancouver.
Company History
Founded in 1986, Léger has grown into the largest Canadian-owned market research and analytics company. They’ve built a trusted name through political polling, brand research, and digital behavior studies.
Team Strength
- Over 600 employees
- Includes data analysts, public opinion researchers, digital strategists, and communications experts
Portfolio Size
- Worked with hundreds of public and private organizations
- Includes top-tier clients from government, healthcare, retail, and education
Key Services of Léger
- Online Reputation Research & Sentiment Analysis
- Brand Tracking & Market Research
- Consumer Behavior Insights
- Media Monitoring & Public Opinion Tracking
- Crisis Communications Support
Industries They Serve
- Government and public services
- Healthcare and pharmaceuticals
- Financial institutions
- Retail and consumer goods
- Education and research organizations
Flexibility in Services
- Provides research-based strategies on a project or retainer basis
- Custom analytics reports and audience surveys tailored to goals
Awards & Recognitions
- Recognized nationally for accurate polling and brand tracking
- Partnered with major Canadian media outlets for public sentiment reports
Case Studies / Success Results
- Helped a healthcare group understand and address negative public sentiment
- Supported a retail brand in rebuilding customer trust after a PR crisis
- Delivered actionable insights to a government agency facing public backlash
Client Insights
- Clients appreciate the depth of data and strategic recommendations
- Known for delivering high-value reports with clear action points
- High client retention, especially among government and corporate clients
Pros & Cons of Choosing Léger to Manage Your Business Reputation
| Pros | Cons |
|---|---|
| Deep research and analytics for complex reputation issues | Not a traditional ORM agency—limited hands-on execution |
| Trusted by major Canadian institutions | Services are geared toward medium to large organizations |
| Offers long-term reputation tracking and perception insights | Less suitable for small business needs or fast ORM fixes |
How to Choose the Right ORM Agency for Your Needs?
Finding the right Online Reputation Management (ORM) agency isn’t a one-size-fits-all process. The “best” agency for you depends on your current situation, goals, and budget. Here’s a simple breakdown to help you make the right choice—without wasting time or money.
1. Understand Your Reputation Problem
Start by identifying what you really need:
- Do you want to remove or suppress negative content from Google?
- Are you struggling with bad reviews?
- Do you need help building a strong online presence from scratch?
Once you’re clear, you’ll know if you need a full-service firm like Reputation.ca, or a review-focused agency like Growing Search or HiFi Digital Axis.
2. Check Their Track Record
A good agency should show:
- Case studies with real results
- Client testimonials or ratings
- Industries they’ve worked with
For example, Bluelinks Agency and Let’s Get Optimized both show success in improving local SEO and brand visibility in short timeframes.
3. Consider Budget and Flexibility
Every business has different limits.
- Agencies like Shortkut and Rittz Digital are great for small businesses on tight budgets.
- Sid Lee and Léger, on the other hand, are better suited for enterprise-level or government projects that require in-depth analysis and strategy.
Look for:
- Tiered pricing options
- No long-term lock-in (unless you want it)
- Clear deliverables in each package
4. Match Their Services to Your Goals
Not all ORM agencies offer the same services. Ask yourself:
- Do they focus more on review management or content removal?
- Do they also offer SEO and branding support?
If you need SEO and ORM together, Softtrix, Nova DigitalWorks, and Autus Digital offer well-rounded support.
5. Look for Fast Response and Ongoing Support
Reputation issues don’t wait. Your agency should:
- Respond quickly to new threats or bad reviews
- Offer monitoring and reporting tools
- Be reachable when you need them most
Agencies like HiFi Digital Axis and Bluelinks Agency are known for quick turnarounds and direct communication.
Frequently Asked Questions (FAQs)
Online Reputation Management (ORM) is the practice of shaping how a person or business appears online. It includes removing or suppressing negative search results, managing online reviews, and creating positive content to build trust and visibility.
Your online reputation directly impacts customer trust and sales. In a competitive city like Québec, bad reviews or negative content can hurt your brand. ORM helps protect your image and attract more customers by keeping your digital presence positive and accurate.
Most agencies use a mix of SEO, content creation, and legal outreach. They push negative results down in search rankings and boost positive content. Some may work to remove content if it violates platform rules or laws.
Costs vary by agency and scope. Small ORM packages may start at $300–$500/month, while full-service plans can range from $1,000 to $5,000/month. Some agencies also offer custom, one-time services based on your specific issue.
Any business with an online presence can benefit. This includes restaurants, clinics, real estate firms, law offices, startups, and even public figures. If you rely on search results or reviews, ORM is essential.
Basic improvements like review management can show results in 1–2 months. Suppressing negative content in Google may take 3–6 months, depending on the severity and authority of the bad content.
Yes. ORM agencies can flag and request removal of fake reviews and counter negative press with SEO, PR content, and review strategies. While not everything can be deleted, the damage can usually be reduced significantly.
Look for agencies with real case studies, flexible pricing, quick support, and local experience. Agencies like Bluelinks, Reputation.ca, and Let’s Get Optimized are known for transparent service and solid results.
Many do. Reputation management often overlaps with SEO, branding, and content marketing. Agencies like Softtrix, Sid Lee, and Nova DigitalWorks provide full digital services that complement ORM efforts.